
A global professional services firm has a workforce of over 400,000 with 130,000 regular travelers often taking complex routes around the world. These travelers on average spend three hours waiting before each flight, with almost 20% experiencing up to six hours of downtime. Downtime is unavoidable and is particularly acute during disrupted journeys and flight delays. Travelers, by default, filled that time with unhealthy habits like eating, drinking, and sitting at their gate. These habits also resulted in increased expenses for the firm.
The firm’s travel team wanted a single solution to help fill traveler downtime and encourage good habits and activity at a reasonable cost. With BCD marketplace travel wellness partner Sanctifly, the firm’s travel team now has a dedicated traveler wellness solution that also reduces in-route spend.